MyWay Diabetes: Healthcare Professional Section

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Welcome to the healthcare professional resource page for MyWay Diabetes (known as Diabetes My Way in Greater Manchester). On this page you will find information on i) what the platform offers, ii) how to enable access for your patients, and iii) links to your local resources page. This will help support you in promoting the service to your patients.

What is MyWay Diabetes?

The MyWay Diabetes platform provides:

  • A regional website with hundreds of open access resources, including multi-language content
  • 9 QISMET-accredited eLearning courses for type 1, type 2, diabetes prevention and gestational diabetes (see leaflet here)
  • Patient access to their diabetes-related health records along with tailored advice

Who can access MyWay Diabetes?

MyWay Diabetes operates to the NHS philosophies of equality of access and services being free at the point of care – therefore all people with diabetes in the region where the service has been commissioned can access all of the resources with no charge to them. Also of note, there is no limit to the number of times they revisit, we encourage the use of information and education resources by friends and family.

What are the benefits?

Users benefit from having ‘information in their pocket’. With over 200 quick access resources available, plus a full suite of structured eLearning courses (QoF and NDA friendly), they can learn where and when suits them best. Using NHS data to populate easy to understand dashboards and tailored content.

Evidence shows users make better use of consultations, feel more confident in self-management and show improvements in key metabolic measures. More information on the product evidence base can be found here. The video below highlights the features of MyWay Diabetes:

Registration Process for Patient Access


NHS Login

Users are encouraged to register and authenticate for our service using NHS login.

Online Services

For areas where NHS login is not currently enabled (notably Somerset and NW London) users need to register for online services through their GP practice. They will then receive 3 codes:

  • Linkage Key
  • ODS Code
  • Account ID

These will then need to be entered by the user during their MyWay Diabetes registration process. This securely verifies the identity of the user and the data that flows from their GP record to their MyWay Diabetes account.

You can see the patient registration flow chart here (please note there are region-specific flow charts available through your local resources page).

GP Practice:

GP practices need to enable records access from EMIS or Vision to our MyWay Diabetes platform.

Permissions need to be configured at the practice level. This needs to be completed once only.  Each patient with diabetes must then be configured correctly for online services, to allow them to successfully register with the MyWay Diabetes Platform.

Full instructions on how to enable this are here:

Instructions for EMIS Practices                                  Instructions for Vision Practices

If you are a region where you have been recommended EMIS BULK as the preferred route for data integration, instructions for activation are here.

If you have any questions or need any further assistance, please email us at

Find out more: Weekly drop-in sessions for MyWay Diabetes

The MyWay Digital Health team are running weekly drop-in sessions so you can find out more about MyWay Diabetes, how patients can access it and get answers to any questions you have. These sessions will run every Tuesday from 12:30 – 1pm on Microsoft Teams. You don’t need to register, just join using the details below:

Join on your computer or mobile app

Click here to join the meeting

Or call in (audio only)

+44 20 3321 5208,,377858054# United Kingdom, London

Phone Conference ID: 377 858 054#

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Regional Resources

If you would like us to post out regionally branded flyers, business cards, or need help with direct to patient marketing /communications, then get in touch:

North West Coast

Get access to the healthcare professional resources for MyWay Diabetes in the North West Coast.

Click here


Get access to the healthcare professional resources for MyWay Diabetes in Somerset.

Click here

Greater Manchester

Get access to the healthcare professional resources for Diabetes My Way in Greater Manchester.

Click here

North East London

Get access to the healthcare professional resources for MyWay Diabetes in North East London.

Click here